“We give them so much, and they give us so little back”

Sun, Nov 14, 2010

Labor & Unions

“We give them so much, and they give us so little back”

by Susan Rosenthal

“Wages are important, but that’s not why we’re on strike. It’s about being treated like a human being, with dignity and respect.”

– Amarjeet Kaur Chhabra, organizer, UNITE-HERE Local 75

On October 27, 500 workers at the Delta Chelsea hotel in Toronto went on strike to demand safe workloads, fair wages, job security and workplace dignity.

On November 5, I invited union organizer, Amarjeet Kaur Chhabra, and two striking workers, Medhin Ghebre and Otis Anderson, to speak to mental health professionals about the physical pain and emotional trauma caused by their work.

Ghebre and Anderson, who have both worked in the housekeeping department for over 20 years, recounted how many workers suffered miscarriages because of overwork and the use of toxic cleaning chemicals.

Management refused to provide modified work during pregnancy, despite doctor’s notes prescribing it. Ghebre was told, “You signed up for 16 rooms a day and that’s what you’ll do.” She miscarried at 4½ months. Afterwards, she and the other room attendants physically confronted the manager to insist on modified work during pregnancy. They won that demand, but the loss of Ghebre’s child still pains her, every day.

Management resents having to provide modified work and treats pregnancy as a shameful demotion, constantly commenting on how much less pregnant workers do for the company.

Anderson recalled coming to Canada from Jamaica, full of hope for her future. Two decades working at the Delta Chelsea have taught her that, “Hard work is not rewarded.”

Anderson is on the union’s negotiating committee, and when she saw management’s first offer, she just cried. “We give them so much, and they give us so little back.”

Work shouldn’t hurt

“I take pain killers on a regular basis just to do my job,” said Anderson. “So many of us do. I’m a strong person, but the pain follows me home and it’s affecting my whole life. Work shouldn’t hurt this much.”

While the hotel is consistently full, staffing levels remain low, with lower-seniority workers getting insufficient hours and higher seniority workers being forced to do the jobs of 2 or 3 people.

The audience learned a valuable lesson that day. Some people don’t blame themselves for their problems; they blame the greedy corporations that make millions by exploiting them.

The members of UNITE-HERE Local 75 know that nothing is won without a fight and that class solidarity is the best medicine. They inspire us all.


Creating Luxury, Enduring Pain: How Hotel Work is Hurting Housekeepers

On Nov 9th, 3,500 Hyatt housekeepers in 12 Hyatt hotels in 8 American cities filed injury complaints with OSHA – the first multi-city OSHA filing in the private sector.

Watch the video

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